Service & Support

Welcome to NIIMBOT Service & Support

Product Service Support

Product troubleshooting and frequently asked questions

Consumable customization service

Suitable for all kinds of consumable customization needs

Get support

If you have any questions or require assistance, please feel free to contact us through the following methods.

Contact Us

Monday to Friday 9:00–18:00 (GMT+8)

After-Sales Service Policy

View NIIMBOT's official after-sales service terms and conditions

Complaints and Suggestions

We value your opinion and welcome any feedback or suggestions

Service Hotline

400-860-8800

Monday to Friday 9:00–18:00 (GMT+8)

Service Email Address

service@niimbot.com

Response times: Monday to Friday 9:00–18:00 (GMT+8)

NIIMBOT WeChat Account

NIIMBOT's brand information, product teaching materials and official services are located here