Product FAQ

Check the loading direction, label-size setting in the app, and whether the printer recognizes the label. Reload the paper and calibrate the printer according to its instructions.

Adhesion may decrease after removal, and some adhesive residue may remain. Position the label carefully first, and test it on an inconspicuous area before applying it to wood, paper, or coated surfaces.

Clean and dry the surface before applying a label. Dust, oil, moisture, curved surfaces, or rough textures may affect adhesion.

Check the compatible printer models on the product page and make sure the label specifications match your printer. Different series or models may use different labels.

The K2 has a wide range of applications, including food labeling, various types of wristbands, organizing office supplies, and apparel labeling.

Yes. The accompanying software supports batch printing and Excel data import, helping you create labels efficiently for inventory management, retail, and other business needs.

Yes. The K2 supports both Bluetooth and USB connections and comes with dedicated software for both mobile and desktop platforms.

Yes. Its high-capacity label roll design and high-speed printing capabilities help streamline repetitive labeling tasks and improve workflow efficiency.

Yes. It is well-suited for various daily labeling tasks in sectors such as retail, food and beverage, office administration, and apparel. It supports simultaneous connections for up to 6 devices, making printing even more convenient.

The M2 uses thermal transfer printing technology. Printed labels are resistant to high and low temperatures, water, oil and chemicals. The print can last 8–10 years without fading.